Debt Collection & Recovery
A bundle of software modules which cover the entire life-cycle of non-performing and sub-performing loans portfolio management – from debt collection and recovery to the enforcement of legal activities
The Case Management (CM) module provides a variety of procedures and mechanisms which facilitate the basic aspects of NPL portfolio management and debt collection and recovery
GLOS provides an exhaustive list of built-in business entities to facilitate NPL portfolio management including Products, Debtors, Add-ons, Judicial Officers, Lawyers, Associates, Partners, Trials, Courts, Foreclosures, Real Estate, Encumbrances, Auctions, Payments, and Arrangements.
GLOS provides document generation mechanisms based on templates. Documents such as actions feedback, debtor letters, assignment letters, and real estate checks are automatically created and filled with the appropriate information.
Teamwork & Management
GLOS provides mechanisms for setting and applying managing directions on all business entities via the application of multiple criteria on the stored information. Users can prioritize their work by applying on-demand sortings and filters on any database field.
GLOS supports dynamic portfolio segmentation according to special entity categorization based on multiple criteria which can be applied in real time.
Assignment & Outsourcing
GLOS supports multi-way assignments of any portfolio subset to and from external or internal groups according to multiple criteria which can be applied in real time.
Performance & User Experience
GLOS has automated most of the time-consuming business processes and routine procedures, supports multiple concurrent users, and provides a user-friendly environment according to the latest user experience guidelines.
GLOS Modules Extension
The other GLOS modules (LM, MIS, BI, FI and CTI) are designed to work with the features and capabilities of this module’s entities and flows including reporting, real-time notifications, rules and deadline management, security and integrity, and data import and export.
The Legal Management (LM) module consists of all the procedures and mechanisms which facilitate the management and enforcement of legal activities, within the NPL portfolio management lifecycle
GLOS extends the basic functionality with the use of all legal entities which reside in the latest regulatory frameworks including Lawyers, Judicial Officers, Notaries, Judges, Courts, Trials, Extrajudicials, Payment Orders, Underwritings, Foreclosures, Mortgages, Auctions, Encumbrance Judicial Deeds etc.
GLOS comes with built-in legal workflows and rules based on the latest national and European regulatory frameworks, to support the enforcement of legal activities within the NPL Management lifecycle. After each case status or action update, the legal workflow is automatically reevaluated and the notification center is updated with the corresponding deadlines.
GLOS enriches all entities with the notion of jurisdiction to simplify and optimize the management of external agent network and the location-based law enforcement procedure including case jurisdiction, lawyer jurisdiction, court jurisdiction, mortgage office jurisdiction, and judicial officer jurisdiction.
GLOS Modules Extension
The other GLOS modules (CM, MIS, BI, FI, and CTI) are designed to work with the extended features and capabilities of this module’s entities and flows including judicial deed documents automation, reporting, real-time notifications, rules and deadline management, security and integrity, and data import and export.
Management Information System
The Management Information System (MIS) module is the informational system designed to integrate data visualization, information analysis, and decision support capabilities to all other GLOS modules.
Predefined & Dynamic Reports
GLOS users can easily design and publish their own reports using any entity field stored in the database via the embedded drag-and-drop report designer. A collection of predesigned reports according to the industry latest requirements is offered built-in.
GLOS provides an integrated system in which value-change and historicity logs are automatically generated based on set criteria for all critical business entity fields and can be enabled to alert the user in real time.
Key performance indicators (KPIs), scorecards, dashboards, interactive workflows and many other data visualizations can be used to monitor in real time the performance and progress of your business, act on specific changes, and assess your past decisions and defined targets.
The Business Intelligence (BI) module provides an extensive set of techniques, models, algorithms, and methodologies which support decision-making and facilitate the operation and interconnection of all other modules
Business Rules & Criteria
GLOS provides mechanisms for setting and applying business rules and criteria on all business entities which can be used in various GLOS processes including workflows, deadlines management, real-time notifications, portfolio segmentation, skill-based assignment etc.
GLOS provides an integrated system in which value-change notifications are automatically generated based on set criteria for all critical business entity fields and can be enabled to alert the user in real time following stored rules and business unit strategies.
Workflows & Strategies
GLOS provides built-in business workflows and rules based on the industry best practices, and the latest national and European regulatory frameworks. Using the workflow designer, users can create their own workflows based on custom rules and criteria in order to apply specific business strategies and management directions.
Security & Integrity
GLOS assures data integrity and security through multiple audit checks throughout the application including duplicates identification and suspicious value detection mechanisms. Permissions are role-based and conflicts from the concurrent use are solved based on their access levels.
Data Import & Export
GLOS offers built-in import and export capabilities and, thus, information can be drawn from and exported to the most popular file formats including PDF, HTML, MHT, Text, CSV, XLS, XLSX, RTF, DOCX, and Image.
Algorithms & Data Analysis
GLOS comes with a BI engine consisting of all algorithms which facilitate the operation of all other modules and includes data mining and machine learning algorithms to support the data analytics and decision making; Skill-based entity distribution algorithms to facilitate assignment; automatic workflow evaluation and update etc.
The Finance (FI) module consists of all the mechanisms and applications which facilitate the management of financial entities and procedures
GLOS extends the basic functionality with the use of all financial entities involved in the NPL management lifecycle including authorizations, budgets, expenses, fees, stock, invoices, stamps, draws etc.
GLOS provides built-in financial workflows and rules based on the latest national and European regulatory frameworks to support authorization and approval, invoicing, cost monitoring, stock management for judicial stamps and other financial procedures and policies.
GLOS Modules Extension
The other GLOS modules (CM, LM, MIS, BI, and CTI) are designed to work with the extended features and capabilities of this module’s entities and flows including financial documents automation, reporting, real-time notifications, rules and deadline management, security and integrity, and data import and export.
Computer Telephony Integration
The Computer Telephony Integration (CTI) module provides feature-rich dialer and inbound calls management integration for TAPI call centers
GLOS comes with a powerful dialer integration and can operate in multiple modes including click-to-dial, preview dialer, progressive dialer and predictive dialer. Users can create their own campaigns utilizing all available resources (agents, dialer lines, phone number lists to dial etc.).
Inbound Call Management
GLOS can operate in the ACD mode, in which inbound calls are distributed automatically to the most appropriate agents based on their skills using its advanced Skill-Based Routing (SBR) algorithms and the automatic number identification (ANI) technology.
GLOS Modules Extension
The other GLOS modules (CM, LM, MIS, BI, and CTI) are designed to work with the extended features and capabilities of this module’s entities and flows including documents automation, reporting, real-time notifications, rules and deadline management, security and integrity, and data import and export.
Get in touch
For any information regarding our products, please fill out the form and we will get back to you as soon as possible.